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1.4
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Advertised vs Delivered
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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I didn't need them to design anything, I had a pre-designed patch. This would make it simpler and quicker right?

Nope. They told me they'd get me a pre-production sample after I submitted my design as well as my credit card number.

After nearly 2 weeks of expecting my design "After 2-3 business days" I called and got the run around between 3 different sales people, before realizing that they "still needed my approval on the design" The one that I designed. And they just never sent me an approval email, this set back has resulted in not having patches for the event that they were intended for.

Reason of review: Poor customer service.

Monetary Loss: $40.

Preferred solution: Price reduction.

I liked: Theyre the only ones that do this.

I didn't like: Poor communication with clients, Expensive, Inflexible, Employees seem to never be around.

Company wrote 0 private or public responses to the review from Apr 15, 2015.
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